We're available between 8am - 7pm Monday to Friday, and 9am - 5pm Saturday, Sunday and Public Holidays. If you need to contact us urgently, it's best to give the team a call on 0800 872 226, or if you're overseas, you can reach us on +64. Our team will respond to you via the preferred method of contact that you specify in the message. Please note: Currently we are unable to respond to messages via Online Banking. To send us a message simple click Create Message.Create a message and send it to us for a response.Click Message us from the menu at the top of the page.Click Personal Details. NB: You need to be in your personal profile to change personal details. Click Profile from the menu at the top of the page.If your phone number, mobile number or email changes at any time, you can update these easily in Online Banking.
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